{"id":5801,"date":"2024-06-11T09:23:30","date_gmt":"2024-06-11T09:23:30","guid":{"rendered":"https:\/\/transportinghighway.com\/faq-clients-2\/"},"modified":"2026-03-18T10:55:26","modified_gmt":"2026-03-18T10:55:26","slug":"faq-clients-2","status":"publish","type":"page","link":"https:\/\/transportinghighway.com\/fr\/faq-clients-2\/","title":{"rendered":"FAQ – clients"},"content":{"rendered":"\t\t
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FAQ - Clients<\/b><\/span><\/p><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tO\u00f9 dois-je envoyer mes documents de collecte ?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Ajoutez tous les documents n\u00e9cessaires \u00e0 la collecte \u00e0 la commande dans le portail.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tQuand mon v\u00e9hicule sera-t-il programm\u00e9 ?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Nous nous effor\u00e7ons de planifier les commandes dans un d\u00e9lai de 5 jours. Vous recevrez un e-mail de confirmation avec la date d’enl\u00e8vement d\u00e8s qu’elle sera connue. <\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tQuand recevrai-je la facture ?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Toutes les factures sont envoy\u00e9es apr\u00e8s la livraison du v\u00e9hicule.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tQue se passe-t-il avec les taxes de stationnement ?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Si les frais de stationnement sont dus \u00e0 un retard impr\u00e9vu ou \u00e0 une annulation \u00e0 court terme, nous ne pouvons en \u00eatre tenus responsables. Il s’agit de retards ind\u00e9pendants de notre volont\u00e9. <\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tComment puis-je calculer un prix sans compte ?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Dans ce cas, vous pouvez envoyer un courriel \u00e0 info@transportinghighway.com pour demander un calcul rapide.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tQue dois-je faire si ma voiture a subi des dommages inconnus ?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Envoyez des photos des dommages ainsi que le num\u00e9ro de commande \u00e0 info@transportinghighway.com. Notre \u00e9quipe enqu\u00eatera et vous contactera. <\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tPuis-je ajouter une voiture suppl\u00e9mentaire \u00e0 ma commande ?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Si l’ordre n’a pas encore \u00e9t\u00e9 accept\u00e9 et programm\u00e9, vous pouvez le faire.<\/p>\n

Si la commande a d\u00e9j\u00e0 \u00e9t\u00e9 accept\u00e9e et programm\u00e9e par un chauffeur, nous devons d’abord d\u00e9terminer s’il y a de la place pour une voiture suppl\u00e9mentaire.<\/p>\n

Pour ajouter une voiture, contactez info@transportinghighway.com.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tJe souhaite transporter une voiture vers ou depuis un lieu qui ne fait pas partie des choix standard.<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Selon l’endroit, c’est parfois possible. Envoyez votre demande \u00e0 info@transportinghighway.com, et nous verrons si des chauffeurs vont dans cette direction et recevront une offre de prix. <\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tMa voiture ne roule pas, que dois-je faire ?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Dans ce cas, vous devez vous assurer que le conducteur dispose d’une aide au chargement et au d\u00e9chargement.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tMon type de v\u00e9hicule ne figure pas parmi les choix propos\u00e9s, peut-il quand m\u00eame \u00eatre transport\u00e9 ?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Dans la plupart des cas, oui. Envoyez les d\u00e9tails du v\u00e9hicule \u00e0 info@transportinghighway.com et vous recevrez un devis. <\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Votre question n'est pas ici ?<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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N’h\u00e9sitez pas \u00e0 contacter notre \u00e9quipe d’assistance<\/span><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tCONTACT<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

FAQ – Clients O\u00f9 dois-je envoyer mes documents de collecte ? Ajoutez tous les documents n\u00e9cessaires \u00e0 la collecte \u00e0 la commande dans le portail. Quand mon v\u00e9hicule sera-t-il programm\u00e9 ? Nous nous effor\u00e7ons de planifier les commandes dans un d\u00e9lai de 5 jours. Vous recevrez un e-mail de confirmation avec la date d’enl\u00e8vement d\u00e8s […]<\/p>\n","protected":false},"author":1,"featured_media":4605,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"content-type":"","inline_featured_image":false,"_joinchat":[],"footnotes":""},"class_list":["post-5801","page","type-page","status-publish","has-post-thumbnail","hentry"],"yoast_head":"\nFAQ - clients - Transporting Highway<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/transportinghighway.com\/fr\/faq-clients-2\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQ - clients - Transporting Highway\" \/>\n<meta property=\"og:description\" content=\"FAQ – Clients O\u00f9 dois-je envoyer mes documents de collecte ? 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